Privacy Policy
Update Date:
April 25, 2025
1. Privacy Policy
1.1. Introduction
Revuva Pty Ltd (“Revuva”, “we”, “our”, “us”) is an Australian-based company that values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.
1.2. Information Collection
We collect personal information such as:
Name, email address, and business details when you sign up for our services.
Data provided through your interaction with our platform, including reviews, feedback, and communication with our support team.
Analytics data, including IP addresses, browser information, and cookies for improving user experience and service functionality.
1.3. Use of Information
Your personal information is used to:
Provide and improve our reputation management services.
Contact you about updates, features, and support.
Customize your user experience based on preferences and usage.
1.4. Data Protection
Revuva takes all reasonable steps to ensure that your personal information is protected against unauthorized access, disclosure, or misuse. All data is stored securely in compliance with Australian data protection laws.
1.5. Third-Party Services
Revuva may share your information with third-party partners, such as payment processors and service providers, to facilitate the delivery of our services. We ensure that third-party vendors comply with relevant privacy regulations.
2. Terms of Service
2.1. Agreement Overview
By using Revuva’s services, you agree to comply with our Terms of Service. These terms govern your access and use of our platform, including our reputation management tools, social media posting services, and customer support.
2.2. Service Availability
Revuva will make every effort to ensure our services are available 24/7, but we cannot guarantee uninterrupted access. We reserve the right to temporarily suspend services for maintenance, updates, or other operational reasons.
2.3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account. Notify Revuva immediately if you suspect any unauthorized use of your account.
2.4. Prohibited Activities
You agree not to use Revuva’s services for any unlawful activities, including but not limited to:
Engaging in fraudulent activities or submitting fake reviews.
Violating the rights of others, including intellectual property or privacy rights.
Disrupting or damaging the functionality of our services.
2.5. Termination of Services
Revuva may suspend or terminate your access to our services if you breach these Terms of Service. You can also terminate your account at any time by notifying us.
3. Payment and Billing
3.1. Pricing
Revuva offers subscription-based pricing for our services. The pricing details for each plan are available on our website. We reserve the right to change our pricing at any time, with prior notice provided.
3.2. Payment Terms
Payments for our services are due in advance on a monthly or annual basis, depending on your selected plan. We accept payments via credit card and other secure payment methods.
3.3. Refund Policy
We offer a satisfaction guarantee. If you are unsatisfied with our service within the first 30 days, you can request a full refund. After this period, all payments are non-refundable.
4. Intellectual Property
4.1. Ownership
All content on the Revuva platform, including logos, branding, website design, software, and proprietary materials, is the intellectual property of Revuva Pty Ltd. You are granted a limited, non-transferable license to use our services for business purposes only.
4.2. User-Generated Content
You retain ownership of any content you create or submit through our platform, including reviews and social media posts. However, by using our services, you grant Revuva a license to display and distribute this content in accordance with our Privacy Policy and Terms of Service.
5. Disclaimers and Limitation of Liability
5.1. No Guarantees
Revuva provides reputation management tools and services, but we do not guarantee specific outcomes or results. The success of our services depends on various factors outside of our control, including customer feedback and market conditions.
5.2. Limitation of Liability
Revuva is not liable for any indirect, incidental, or consequential damages arising from your use of our platform or services. Our liability is limited to the amount you have paid for the services in the preceding 12 months.
6. Governing Law
These Terms of Service and Privacy Policy are governed by the laws of New South Wales, Australia. Any disputes arising under these terms will be resolved in the courts of New South Wales.
7. Contact Us
If you have any questions or concerns about our Legal Policies, please contact us at:
Revuva Pty Ltd
Email: [info@revuva.com.au]
